Known Recalls

Recall campaign · NHTSA 19V722000

Structure: body: door

Daimler Trucks North America LLC filed this campaign with NHTSA on 2019-10-10.

Recall campaignNHTSA 19V722000

Structure: body: door

Component
Structure: body: door
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
2,547
Reported to NHTSA
2019-10-10
Owners notified
2020-09-21

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.

Safety risk

A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.

Manufacturer remedy

DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL834.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

8 model years across 2 models.

ModelYears on record
WESTERN STAR 49002020 2019 2018 2017
WESTERN STAR 57002020 2019 2018 2017

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.