Model year record

2020 WESTERN STAR 4900

7 recall campaigns on file for this model year. 2 owner complaints on file.

Recalls

Recall campaignNHTSA 22V919000

Tires

Component
Tires
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
49
Reported to NHTSA
2022-12-12
Owners notified
2023-06-02

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Freightliner 114SD, 2023 Freightliner 122SD, 2020 Western Star 4700, 2019-2022 Western Star 4900, 2019-2023 Freightliner Business Class M2, and 2021 Freightliner Cascadia vehicles. The vehicles are equipped with tires that are not compatible with their 8.25-inch rims. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."

Safety risk

Driving with tires that are not compatible with their rims can reduce tire performance, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the tires, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-962.

Recall campaignNHTSA 21V896000

Tires

Component
Tires
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
307
Reported to NHTSA
2021-11-17
Owners notified
2022-04-22

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these vehicles from the Tire and Rim Association or tire manufacturer. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."

Safety risk

Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash.

Manufacturer remedy

Dealer will inspect and replace, as necessary, tires and rims, free of charge. Interim owner notification letters were mailed January 14, 2022. Owner notification letters were mailed on April 22, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall FL-908.

Recall campaignNHTSA 20V634000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
53
Reported to NHTSA
2020-10-14
Owners notified
2020-11-25

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2020-2021 Western Star 4700 and 4900 and Freightliner Coronado, 108SD and 114SD vehicles. The vehicle certification label contains incorrect information, stating a Gross Axle Weight Rating (GAWR) that exceeds the tire capacity rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other than passenger cars."

Safety risk

Incorrect weight rating information on the certification labels could result in potential overloading of the axles, increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will install accurate GAWR labels, free of charge. The recall began November 25, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-864.

Recall campaignNHTSA 20V539000

Suspension: multiple axle

Component
Suspension: multiple axle
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
103
Reported to NHTSA
2020-09-03
Owners notified
2020-10-30

Defect description

Daimler Truckers North America LLC (DTNA) is recalling certain 2020-2021 Freightliner 114SD, 122SD and Western Star 4700, and 4900 vehicles equipped with certain SL2065 steerable lift axles. The lower rear pivot cap screws may not be long enough to sufficiently engage the locking feature of the corresponding nuts.

Safety risk

If the screws are not long enough to engage the corresponding nuts, the hardware may separate from the suspension system, becoming a road hazard, increasing the risk of a crash and/or injury.

Manufacturer remedy

DTNA will notify owners, and dealers will inspect the lower rear pivot cap screws for the proper length, correcting the hardware as necessary, free of charge. The recall began October 30, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-862.

Recall campaignNHTSA 20V211000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
89
Reported to NHTSA
2020-04-10
Owners notified
2020-05-28

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Freightliner 108SD and 2020-2021 Freightliner Coronado, 114SD, and Western Star 4700 and 4900 vehicles. The Gross Axle Weight Rating (GAWR) on the certification label may be incorrect, possibly resulting in the vehicle being overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."

Safety risk

An overloaded vehicle can increase the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will update the GAWR labels, free of charge. The recall began May 28, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL847.

Recall campaignNHTSA 19V792000

Visibility: defroster/defogger/hvac system: rear window

Component
Visibility: defroster/defogger/hvac system: rear window
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
2,725
Reported to NHTSA
2019-11-04
Owners notified
2020-09-21

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.

Safety risk

If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.

Recall campaignNHTSA 19V722000

Structure: body: door

Component
Structure: body: door
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
2,547
Reported to NHTSA
2019-10-10
Owners notified
2020-09-21

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.

Safety risk

A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.

Manufacturer remedy

DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL834.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Suspension1
Unknown or other1

The 2019 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.