Recall campaign · NHTSA 19V753000

Trailer hitches

Airstream, Inc. filed this campaign with NHTSA on 2019-10-21.

Recall campaignNHTSA 19V753000

Trailer hitches

Component
Trailer hitches
Manufacturer
Airstream, Inc.
Vehicles affected
1,888
Reported to NHTSA
2019-10-21
Owners notified
2019-11-13

Defect description

Airstream, Inc. (Airstream) is recalling certain 2019-2020 Sport, Nest, Flying Cloud, International Serenity, International Signature, Classic, Globetrotter and Tommy Bahama trailers and 2020 Basecamp, Bambi and Caravel trailers. Due to improper welding, the Demco ball coupler installed on the travel trailers may not provide enough clamping force on the tow ball, potentially causing the coupler to separate from the tow ball.

Safety risk

If the coupler separates from the tow ball, the trailer can detach from the tow vehicle, increasing the risk of a crash.

Manufacturer remedy

Airstream will notify owners, and will send a temporary use adaptor that can be slipped over the ball portion of the coupler to allow owners to tow their trailers. For the final remedy, dealers will add a shim plate to the backside of the ball coupler clamp to put it in position to apply the required clamping force on the tow ball, free of charge. The recall began November 13, 2019. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 extension 7401 or 7411.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

17 model years across 10 models.

ModelYears on record
AIRSTREAM Bambi2020
AIRSTREAM Basecamp2020
AIRSTREAM Caravel2020
AIRSTREAM Classic2020 2019
AIRSTREAM Flying Cloud2020 2019
AIRSTREAM Globetrotter2020 2019
AIRSTREAM International2020 2019
AIRSTREAM Nest2020 2019
AIRSTREAM Sport2020 2019
AIRSTREAM Tommy Bahama2020 2019

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.