Model year record

2020 AIRSTREAM Basecamp

4 recall campaigns on file for this model year. 4 owner complaints on file.

Recalls

Recall campaignNHTSA 22V932000

Equipment: recreational vehicle/trailer

Component
Equipment: recreational vehicle/trailer
Manufacturer
Airstream, Inc.
Vehicles affected
1,992
Reported to NHTSA
2022-12-15
Owners notified
2023-02-09

Defect description

Airstream Inc. (Airstream) is recalling certain 2017-2022 Basecamp 16, and 2021-2022 Basecamp 20 travel trailers. The adhesive bond between the glass and metal frame of the entry door window can fail, causing the glass to separate from the frame.

Safety risk

A window glass that detaches from the trailer can increase the risk of injury or crash.

Manufacturer remedy

Dealers will test the windows and replace, as necessary, free of charge. Owner notification letters were mailed February 9, 2023. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411. This recall is an expansion of recall number 20V-349.

Recall campaignNHTSA 21V195000

Equipment: recreational vehicle/trailer

Component
Equipment: recreational vehicle/trailer
Manufacturer
Airstream, Inc.
Vehicles affected
1,509
Reported to NHTSA
2021-03-19
Owners notified
2021-05-07

Defect description

Airstream, Inc. (Airstream) is recalling certain 2017-2020 Basecamp travel trailers. The mounting bolts that secure the air conditioner to the roof may loosen or break, allowing the air conditioner to separate from the trailer.

Safety risk

A separated air conditioner can become a road hazard, increasing the risk of a crash or injury.

Manufacturer remedy

Airstream will notify owners, and dealers will inspect the air conditioning mounting bolts are secure and replace if necessary, as well as install additional foam support blocks, free of charge. The recall began May 7, 2021. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.

Recall campaignNHTSA 19V753000

Trailer hitches

Component
Trailer hitches
Manufacturer
Airstream, Inc.
Vehicles affected
1,888
Reported to NHTSA
2019-10-21
Owners notified
2019-11-13

Defect description

Airstream, Inc. (Airstream) is recalling certain 2019-2020 Sport, Nest, Flying Cloud, International Serenity, International Signature, Classic, Globetrotter and Tommy Bahama trailers and 2020 Basecamp, Bambi and Caravel trailers. Due to improper welding, the Demco ball coupler installed on the travel trailers may not provide enough clamping force on the tow ball, potentially causing the coupler to separate from the tow ball.

Safety risk

If the coupler separates from the tow ball, the trailer can detach from the tow vehicle, increasing the risk of a crash.

Manufacturer remedy

Airstream will notify owners, and will send a temporary use adaptor that can be slipped over the ball portion of the coupler to allow owners to tow their trailers. For the final remedy, dealers will add a shim plate to the backside of the ball coupler clamp to put it in position to apply the required clamping force on the tow ball, free of charge. The recall began November 13, 2019. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 extension 7401 or 7411.

Recall campaignNHTSA 19V397000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
Airstream, Inc.
Vehicles affected
911
Reported to NHTSA
2019-05-24
Owners notified
2019-07-26

Defect description

Airstream, Inc. (Airstream) is recalling certain 2017-2020 Basecamp trailers. The Tire Placard is lacking the trailer's spare tire information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selections and Rims."

Safety risk

The lack of information on the Tire Placard may lead an owner to unintentionally install the wrong size spare tire, affecting the vehicle control and handling, increasing the risk of crash.

Manufacturer remedy

Airstream will notify owners, and will provide corrected labels, free of charge. The recall is expected to begin July 23, 2019. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 extension 7401 or 7411.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Equipment: recreational vehicle/trailer: 120/240 vac electrical system: receptacle1
Equipment: recreational vehicle/trailer: 120/240 vac electrical system: wiring1
Structure: body1
Suspension1

The 2021 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.