Known Recalls

Recall campaign · NHTSA 19V792000

Visibility: defroster/defogger/hvac system: rear window

Daimler Trucks North America LLC filed this campaign with NHTSA on 2019-11-04.

Recall campaignNHTSA 19V792000

Visibility: defroster/defogger/hvac system: rear window

Component
Visibility: defroster/defogger/hvac system: rear window
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
2,725
Reported to NHTSA
2019-11-04
Owners notified
2020-09-21

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.

Safety risk

If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

10 model years across 2 models.

ModelYears on record
WESTERN STAR 49002020 2019 2018 2017 2016
WESTERN STAR 57002020 2019 2018 2017 2016

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.