Known Recalls

Recall campaign · NHTSA 19V873000

Structure: emergency: escape/egress/exit

Jayco, Inc. filed this campaign with NHTSA on 2019-12-10.

Recall campaignNHTSA 19V873000

Structure: emergency: escape/egress/exit

Component
Structure: emergency: escape/egress/exit
Manufacturer
Jayco, Inc.
Vehicles affected
51
Reported to NHTSA
2019-12-10
Owners notified
2019-12-20

Defect description

Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk (144) travel trailers, model 24MBH. The rear emergency escape window can not fully open due to the placement of exterior ladder.

Safety risk

In the event of an emergency, occupants may not be able to exit through the escape window, increasing risk of injury.

Manufacturer remedy

Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window, free of charge. The recall began December 20, 2019. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901503.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

2 model years across 1 models.

ModelYears on record
JAYCO TRAVEL TRAILER White Hawk2020 2019

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.