Model year record

2020 JAYCO TRAVEL TRAILER White Hawk

4 recall campaigns on file for this model year. 12 owner complaints on file.

Recalls

Recall campaignNHTSA 21V425000

Equipment: recreational vehicle/trailer: LPG systems

Component
Equipment: recreational vehicle/trailer: LPG systems
Manufacturer
Jayco, Inc.
Vehicles affected
87,649
Reported to NHTSA
2021-06-04
Owners notified
2021-08-03

Defect description

Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Safety risk

Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Manufacturer remedy

Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

Recall campaignNHTSA 21V184000

Equipment: appliance: oven/stove/cooktop

Component
Equipment: appliance: oven/stove/cooktop
Manufacturer
Jayco, Inc.
Vehicles affected
18,636
Reported to NHTSA
2021-03-17
Owners notified
2021-05-03

Defect description

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco White Hawk, Jay Flight SLX, Jay Feather, and Jay Flight travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

Safety risk

A gas leak can increase the risk of a fire.

Manufacturer remedy

Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901566.

Recall campaignNHTSA 19V873000

Structure: emergency: escape/egress/exit

Component
Structure: emergency: escape/egress/exit
Manufacturer
Jayco, Inc.
Vehicles affected
51
Reported to NHTSA
2019-12-10
Owners notified
2019-12-20

Defect description

Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk (144) travel trailers, model 24MBH. The rear emergency escape window can not fully open due to the placement of exterior ladder.

Safety risk

In the event of an emergency, occupants may not be able to exit through the escape window, increasing risk of injury.

Manufacturer remedy

Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window, free of charge. The recall began December 20, 2019. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901503.

Recall campaignNHTSA 19V516000

Service brakes, electric

Component
Service brakes, electric
Manufacturer
Jayco, Inc.
Vehicles affected
103
Reported to NHTSA
2019-07-09
Owners notified
2019-07-12

Defect description

Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk Travel Trailers. The breakaway switch may have been incorrectly wired, which can cause the trailer brakes to not function in the event of a trailer separation from the tow vehicle.

Safety risk

If the trailer separates from the tow vehicle, the breakaway switch may not activate the trailer brakes, increasing the risk of a crash.

Manufacturer remedy

Jayco will notify owners, and dealers will inspect the breakaway switch for proper wiring , rewiring it as necessary, free of charge. The recall began July 12, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901438.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Equipment3
Structure3
Suspension: multiple axle2
Equipment: recreational vehicle/trailer1
Suspension1
Suspension: front: springs: leaf spring assembly1500 mi
Unknown or other1

The 2019 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.