Known Recalls

Recall campaign · NHTSA 20V025000

Seat belts: front: webbing

Isuzu Technical Center of America, Inc. filed this campaign with NHTSA on 2020-01-17.

Recall campaignNHTSA 20V025000

Seat belts: front: webbing

Component
Seat belts: front: webbing
Manufacturer
Isuzu Technical Center of America, Inc.
Vehicles affected
1,138
Reported to NHTSA
2020-01-17
Owners notified
2020-02-20

Defect description

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.

Safety risk

In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.

Manufacturer remedy

Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V2001.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

11 model years across 9 models.

ModelYears on record
Chevrolet 4500HD2020 2019
Chevrolet 4500XD2020
Chevrolet 5500HD2020
Chevrolet 5500XD2020
ISUZU NPR2019
ISUZU NPR HD2020 2019
ISUZU NPR XD2020
ISUZU NQR2020
ISUZU NRR2020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.