Model year record

2020 ISUZU NPR HD

5 recall campaigns on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 21V194000

Suspension: rear: springs: leaf spring assembly: u-bolt, leaf spring to axle

Component
Suspension: rear: springs: leaf spring assembly: u-bolt, leaf spring to axle
Manufacturer
Isuzu Technical Center of America, Inc.
Vehicles affected
258
Reported to NHTSA
2021-03-19
Owners notified
2021-04-23

Defect description

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.

Safety risk

The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.

Manufacturer remedy

Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2103.

Recall campaignNHTSA 20V721000

Electrical system: wiring

Component
Electrical system: wiring
Manufacturer
Isuzu Technical Center of America, Inc.
Vehicles affected
46
Reported to NHTSA
2020-11-20
Owners notified
2020-12-11

Defect description

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 NPR-HD (Crew Cab) and Chevrolet 4500 (Crew Cab) vehicles equipped with 6.6L gasoline engines. The chassis harness and the coolant return hose from the radiator to the reservoir (surge hose) may chafe. Continued chafing could cause wear in the harness and/or hose, ultimately causing a hole in the hose with the potential for engine coolant to leak and/or causing damage to the harness with the potential for a short circuit.

Safety risk

Leaking engine coolant and/or a damaged wire harness may result in a no-start condition, an engine stall, or an electrical short. These scenarios increase the risk of a crash or fire.

Manufacturer remedy

Isuzu and Chevrolet will notify their respective vehicle owners and dealers of this recall, and specifically of the need to adjust the positive cable in subject vehicles, and owners will be informed that the recall repairs will be done free of charge. The recall began December 11, 2020. For additional information, Isuzu owners may contact Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number for this recall is V2006.

Recall campaignNHTSA 20V720000

Electrical system: 12V/24V/48V battery: cables

Component
Electrical system: 12V/24V/48V battery: cables
Manufacturer
Isuzu Technical Center of America, Inc.
Vehicles affected
46
Reported to NHTSA
2020-11-20
Owners notified
2020-12-11

Defect description

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR-HD Gas (Crew Cab) and 2020 Chevrolet 4500 (Crew Cab) trucks equipped with 6.6L gasoline engines. The positive cable connecting the battery to the starter may be too long and may have been routed too close to the right-side exhaust pipe.

Safety risk

Over time, heat from the exhaust pipe may cause the conduit and insulation to deteriorate, exposing the wires, possibly causing a short circuit which could result in a no-start condition or a fire.

Manufacturer remedy

Isuzu and Chevrolet will notify their respective vehicle owners and dealers of this recall, and specifically of the need to adjust the positive cable in subject vehicles, and owners will be informed that the recall repairs will be done free of charge. The recall began December 11, 2020. For additional information, Isuzu owners may contact Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number for this recall is V2005.

Recall campaignNHTSA 20V025000

Seat belts: front: webbing

Component
Seat belts: front: webbing
Manufacturer
Isuzu Technical Center of America, Inc.
Vehicles affected
1,138
Reported to NHTSA
2020-01-17
Owners notified
2020-02-20

Defect description

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.

Safety risk

In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.

Manufacturer remedy

Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V2001.

Recall campaignNHTSA 19V835000

Wheels: lugs/nuts/bolts/studs

Component
Wheels: lugs/nuts/bolts/studs
Manufacturer
Isuzu Technical Center of America, Inc.
Vehicles affected
1,926
Reported to NHTSA
2019-11-20
Owners notified
2019-12-20

Defect description

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2020 NPR-HD, 2019-2020 NPR-XD, NQR, NRR, Chevrolet 4500HD, Chevrolet 5500HD and Chevrolet 5500XD, and 2020 Chevrolet 4500XD vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed onto the rear axles.

Safety risk

If the lug nuts were not properly tightened, they can loosen, causing the to wheel separate from the vehicle, increasing the risk of a crash.

Manufacturer remedy

Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V1906.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.