Known Recalls

Recall campaign · NHTSA 20V207000

Structure

Chrysler (FCA US LLC) filed this campaign with NHTSA on 2020-04-09.

Recall campaignNHTSA 20V207000

Structure

Component
Structure
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
37,580
Reported to NHTSA
2020-04-09
Owners notified
2020-07-09

Defect description

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.

Safety risk

A bed step that unexpectedly fails while in use increases the risk of injury to the user.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

4 model years across 2 models.

ModelYears on record
Ram 25002020 2019
Ram 35002020 2019

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.