Known Recalls

Recall campaign · NHTSA 20V337000

Visibility: glass, side/rear

Jayco, Inc. filed this campaign with NHTSA on 2020-06-09.

Recall campaignNHTSA 20V337000

Visibility: glass, side/rear

Component
Visibility: glass, side/rear
Manufacturer
Jayco, Inc.
Vehicles affected
449
Reported to NHTSA
2020-06-09
Owners notified
2020-06-15

Defect description

Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.

Safety risk

If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

Manufacturer remedy

Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

12 model years across 12 models.

ModelYears on record
ENTEGRA Accolade2020
ENTEGRA Emblem2020
ENTEGRA Esteem2020
ENTEGRA Qwest2020
ENTEGRA Vision2020
ENTEGRA Redundant Odyssey2020
JAYCO Alante2020
JAYCO Greyhawk2020
JAYCO Melbourne2020
JAYCO Precept2020
JAYCO Redhawk2020
JAYCO Seneca2020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.