Model year record

2020 JAYCO Greyhawk

5 recall campaigns on file for this model year. 8 owner complaints on file.

Recalls

Recall campaignNHTSA 24V245000

Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings

Component
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings
Manufacturer
Jayco, Inc.
Vehicles affected
1,719
Reported to NHTSA
2024-04-02
Owners notified
2024-07-22

Defect description

Jayco, Inc. (Jayco) is recalling certain 2020-2022 Entegra Esteem, Odyssey, and Jayco Greyhawk, Redhawk, and Greyhawk Prestige motorhomes. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.

Safety risk

A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the power steering pressure line and the hydro boost jumper line, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Jayco customer service at 1-800-283-8267.

Recall campaignNHTSA 21V204000

Equipment: appliance: oven/stove/cooktop

Component
Equipment: appliance: oven/stove/cooktop
Manufacturer
Jayco, Inc.
Vehicles affected
2,144
Reported to NHTSA
2021-03-24
Owners notified
2021-05-03

Defect description

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Alante, Precept, Greyhawk, Redhawk, Entegra Esteem, and Odyssey motorhomes equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

Safety risk

A gas leak can increase the risk of a fire.

Manufacturer remedy

Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9903566.

Recall campaignNHTSA 20V780000

Equipment: mechanical: integrated jack/leveler/stabilizer

Component
Equipment: mechanical: integrated jack/leveler/stabilizer
Manufacturer
Jayco, Inc.
Vehicles affected
3,356
Reported to NHTSA
2020-12-15
Owners notified
2021-02-03

Defect description

Jayco, Inc. (Jayco) is recalling certain 2020-2021 Greyhawk, Greyhawk Pestige, Redhawk, Redhawk SE, Odyssey, and Esteem motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail, allowing the components to contact the ground.

Safety risk

Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.

Manufacturer remedy

Jayco will notify owners, and dealers will install a new support bracket, free of charge. The recall began February 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903528.

Recall campaignNHTSA 20V337000

Visibility: glass, side/rear

Component
Visibility: glass, side/rear
Manufacturer
Jayco, Inc.
Vehicles affected
449
Reported to NHTSA
2020-06-09
Owners notified
2020-06-15

Defect description

Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.

Safety risk

If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

Manufacturer remedy

Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.

Recall campaignNHTSA 19V406000

Service brakes, air: disc

Component
Service brakes, air: disc
Manufacturer
Jayco, Inc.
Vehicles affected
23
Reported to NHTSA
2019-05-30
Owners notified
2019-06-19

Defect description

Jayco, Inc. (Jayco) is recalling certain 2020 Greyhawk motorhomes. The brake relay valve may have an air flow restriction due to a partially blocked orifice, which may cause to extended stopping distance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Safety risk

An increase in stopping distance without warning increases the risk of crash.

Manufacturer remedy

Spartan will notify Jayco owners, and Spartan dealers will inspect and replace the brake relay valve, if necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Spartan customer service at 1-800-543-5008 or Jayco at 1-800-517-9137.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Structure: body2
Unknown or other2
Visibility: glass, side/rear2
Other/i am not sure115,000 mi
Visibility115,000 mi

The 2019 model has 4 times as many complaints as this one. The 2021 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.