Recall campaign · NHTSA 20V373000

Steering: electric power assist system

Toyota Motor Engineering & Manufacturing filed this campaign with NHTSA on 2020-06-24.

Recall campaignNHTSA 20V373000

Steering: electric power assist system

Component
Steering: electric power assist system
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
46
Reported to NHTSA
2020-06-24
Owners notified
2020-08-17

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.

Safety risk

A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.

Manufacturer remedy

Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

3 model years across 2 models.

ModelYears on record
Toyota RAV42020 2019
Toyota RAV4 Hybrid2020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.