Model year record

2020 Toyota RAV4 Hybrid

5 recall campaigns on file for this model year. 21 owner complaints on file.

Recalls

Recall campaignNHTSA 23V865000

Air bags: sensor: occupant classification

Component
Air bags: sensor: occupant classification
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
999,901
Reported to NHTSA
2023-12-20
Owners notified
2024-10-31

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

Safety risk

An air bag that does not deploy during a crash increases the risk of injury.

Manufacturer remedy

Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

Recall campaignNHTSA 20V734000

Air bags: frontal

Component
Air bags: frontal
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
161
Reported to NHTSA
2020-11-25
Owners notified
2020-12-18

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety risk

In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.

Manufacturer remedy

Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.

Recall campaignNHTSA 20V373000

Steering: electric power assist system

Component
Steering: electric power assist system
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
46
Reported to NHTSA
2020-06-24
Owners notified
2020-08-17

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.

Safety risk

A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.

Manufacturer remedy

Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.

Recall campaignNHTSA 20V286000

Suspension: front: control arm: lower arm

Component
Suspension: front: control arm: lower arm
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
9,502
Reported to NHTSA
2020-05-20
Owners notified
2020-08-10

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.

Safety risk

If a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash.

Manufacturer remedy

Toyota will notify owners, and dealers will replace both front lower suspension arms, free of charge. This recall began August 10, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's interim numbers for this recall are 20TB08 / 20TA08.

Recall campaignNHTSA 20V064000

Engine and engine cooling

Component
Engine and engine cooling
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
44,191
Reported to NHTSA
2020-02-06
Owners notified
2020-04-03

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.

Safety risk

A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.

Manufacturer remedy

Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Air bags7
Electrical system333,846 mi
Engine3130,000 mi
Suspension2120,000 mi
Fuel/propulsion system1
Hybrid propulsion system153,000 mi
Steering1
Structure: body: hatchback/liftgate: hinge and attachments1
Vehicle speed control: throttle153,000 mi
Visibility: rearview mirrors/devices: exterior153,000 mi

The 2019 model has roughly the same number of complaints as this one. The 2021 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.