Known Recalls

Recall campaign · NHTSA 20V444000

Seats

Thor Motor Coach filed this campaign with NHTSA on 2020-07-29.

Recall campaignNHTSA 20V444000

Seats

Component
Seats
Manufacturer
Thor Motor Coach
Vehicles affected
463
Reported to NHTSA
2020-07-29
Owners notified
2020-08-13

Defect description

Thor Motor Coach (Thor) is recalling certain 2020-2021 Daybreak, Four Winds, Quantum, Delano, Tiburon, Chateau and Freedom Elite motorhomes and 2020 Gemini, Chateau Citation, Compass, Siesta, and Synergy motorhomes built on Sprinter Van chassis (platform 970 (VS30), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

Safety risk

If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.

Manufacturer remedy

Thor will notify owners, and Mercedes-Benz dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began August 13, 2020. Owners may contact Thor customer service at 1-877-855-2867 Mercedes-Benz customer service at 1-877-762-8267. Thor's number for this recall is RC000200.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

19 model years across 14 models.

ModelYears on record
THOR MOTOR COACH Chateau Citation2020
THOR MOTOR COACH Compass2020
THOR MOTOR COACH Daybreak2021 2020
THOR MOTOR COACH Delano2021 2020
THOR MOTOR COACH Four Winds2021
THOR MOTOR COACH Freedom Elite2021 2020
THOR MOTOR COACH Gemini2020
THOR MOTOR COACH Quantum2021
THOR MOTOR COACH Siesta2020
THOR MOTOR COACH Tiburon2021 2020
THOR MOTOR COACH Redundant Chateau2021 2020
THOR MOTOR COACH Redundant Four Winds2020
THOR MOTOR COACH Redundant Quantum2020
THOR MOTOR COACH Redundant Synergy2020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.