Model year record

2020 THOR MOTOR COACH Redundant Chateau

3 recall campaigns on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 20V711000

Electrical system

Component
Electrical system
Manufacturer
Thor Motor Coach
Vehicles affected
1,074
Reported to NHTSA
2020-11-17
Owners notified
2021-01-13

Defect description

Thor Motor Coach (TMC) is recalling certain 2020-2021 Daybreak, Four Winds, Chateau, Freedom Elite, Quantum motorhomes built on a Chevrolet chassis. The BIM (Battery Isolation Manager)/BIR (Battery Isolation Relay) is not watertight when exposed to engine compartment heat.

Safety risk

Water may get into the BIM/BIR and create electrical arcing, increasing the risk of a fire.

Manufacturer remedy

TMC will notify owners, and dealers will replace the BIM/BIR with a Trombetta solenoid, free of charge. The recall began January 13, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000206.

Recall campaignNHTSA 20V458000

Seats

Component
Seats
Manufacturer
Thor Motor Coach
Vehicles affected
248
Reported to NHTSA
2020-08-05
Owners notified
2020-09-14

Defect description

Thor Motor Coach (TMC) is recalling certain 2020-2021 Daybreak 23DB, 2018-2021 Four Winds 23U, and 2018-2021 Chateau 23U motorhomes. Bolts of the wrong size were used to secure the barrel chair pedestals, allowing the pedestal to separate from the floor in the event of a crash. As such, these motorhomes fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems" and number 210, "Seat Belt Assembly Anchorages."

Safety risk

If the pedestal were to separate from the floor during a crash, the seat belt anchorages may fail, increasing the risk of injury.

Manufacturer remedy

TMC will notify owners, and dealers will inspect the pedestal bolt size, correcting the hardware as necessary, free of charge. This recall began September 14, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000202.

Recall campaignNHTSA 20V444000

Seats

Component
Seats
Manufacturer
Thor Motor Coach
Vehicles affected
463
Reported to NHTSA
2020-07-29
Owners notified
2020-08-13

Defect description

Thor Motor Coach (Thor) is recalling certain 2020-2021 Daybreak, Four Winds, Quantum, Delano, Tiburon, Chateau and Freedom Elite motorhomes and 2020 Gemini, Chateau Citation, Compass, Siesta, and Synergy motorhomes built on Sprinter Van chassis (platform 970 (VS30), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

Safety risk

If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.

Manufacturer remedy

Thor will notify owners, and Mercedes-Benz dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began August 13, 2020. Owners may contact Thor customer service at 1-877-855-2867 Mercedes-Benz customer service at 1-877-762-8267. Thor's number for this recall is RC000200.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.