Recall campaign · NHTSA 20V720000

Electrical system: 12V/24V/48V battery: cables

Isuzu Technical Center of America, Inc. filed this campaign with NHTSA on 2020-11-20.

Recall campaignNHTSA 20V720000

Electrical system: 12V/24V/48V battery: cables

Component
Electrical system: 12V/24V/48V battery: cables
Manufacturer
Isuzu Technical Center of America, Inc.
Vehicles affected
46
Reported to NHTSA
2020-11-20
Owners notified
2020-12-11

Defect description

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR-HD Gas (Crew Cab) and 2020 Chevrolet 4500 (Crew Cab) trucks equipped with 6.6L gasoline engines. The positive cable connecting the battery to the starter may be too long and may have been routed too close to the right-side exhaust pipe.

Safety risk

Over time, heat from the exhaust pipe may cause the conduit and insulation to deteriorate, exposing the wires, possibly causing a short circuit which could result in a no-start condition or a fire.

Manufacturer remedy

Isuzu and Chevrolet will notify their respective vehicle owners and dealers of this recall, and specifically of the need to adjust the positive cable in subject vehicles, and owners will be informed that the recall repairs will be done free of charge. The recall began December 11, 2020. For additional information, Isuzu owners may contact Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number for this recall is V2005.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

2 model years across 2 models.

ModelYears on record
Chevrolet LOW CAB Forward 45002020
ISUZU NPR HD2020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.