Known Recalls

Recall campaign · NHTSA 20V766000

Back over prevention: display function

Subaru of America, Inc. filed this campaign with NHTSA on 2020-12-10.

Recall campaignNHTSA 20V766000

Back over prevention: display function

Component
Back over prevention: display function
Manufacturer
Subaru of America, Inc.
Vehicles affected
7,741
Reported to NHTSA
2020-12-10
Owners notified
2021-01-22

Defect description

Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.

Manufacturer remedy

Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

2 model years across 2 models.

ModelYears on record
Subaru Legacy2020
Subaru Outback2020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.