Air bags: sensor: occupant classification: front passenger
Manufacturer
Subaru of America, Inc.
Vehicles affected
118,723
Reported to NHTSA
2024-03-22
Owners notified
2025-02-03
Defect description
Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
Safety risk
An air bag that does not deploy during a crash can increase the risk of injury.
Manufacturer remedy
Dealers will replace the ODS sensors on the front passenger seat, free of charge. Owner notifications were mailed February 3, 2025. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Safety risk
An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Manufacturer remedy
Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Safety risk
An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Manufacturer remedy
Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Safety risk
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Manufacturer remedy
Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
Manufacturer remedy
Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.
Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.
Safety risk
A missing or loose bolt may cause the brake pedal mounting area to deform over time, which can reduce braking performance and increase the risk of a crash.
Manufacturer remedy
Subaru will notify owners, and dealers will inspect the brake pedal mounting bracket hardware and replace the hardware or brake pedal assembly, as necessary, free of charge. The recall began October 1, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUL-97.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Forward collision avoidance: adaptive cruise control
18
12,000 mi
Vehicle speed control
17
1,000 mi
Structure: body
16
8,200 mi
Exterior lighting
15
5,550 mi
Service brakes
15
1,000 mi
Fuel/propulsion system
14
3,300 mi
Steering
14
1,300 mi
Lane departure: warning
12
7,216 mi
Lane departure: blind spot detection
8
1,200 mi
Back over prevention: rearview system braking
5
—
Electrical system: 12V/24V/48V battery
5
15,700 mi
Visibility
5
39,000 mi
Wheels
5
—
Lane departure: assist
4
11,850 mi
Seats
4
—
Back over prevention: warnings
3
—
Suspension
3
4,500 mi
Back over prevention
2
13,000 mi
Electronic stability control (ESC)
2
1,322 mi
Engine and engine cooling
2
—
Structure: body: hatchback/liftgate
2
—
Air bags: sensor: occupant classification: front passenger
1
—
Electrical system: instrument cluster/panel
1
2,000 mi
Electrical system: adas
1
37,168 mi
Electrical system: wiring: connectors/plugs: accesory power outlet/jack/port/usb/sae/cigarette lighter
1
—
Engine and engine cooling: engine: engine control module (ECU/ECM)
1
9,846 mi
Equipment: electrical: infotainment
1
—
Exterior lighting: brake lights
1
—
Firerelated
1
44,882 mi
Forward collision avoidance
1
121,000 mi
Fuel system, gasoline: delivery: fuel pump
1
11,000 mi
Latches/locks/linkages: doors: latch
1
8,900 mi
Latches/locks/linkages: hatchback/liftgate: lock
1
—
Parking brake
1
520 mi
Power train: automatic transmission
1
23,000 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)
1
23,000 mi
Power train: automatic transmission: internal: CVT
1
—
Seat belts
1
526 mi
Structure
1
28,000 mi
Structure: body: hatchback/liftgate: support device/strut
1
—
Structure: body: tailgate
1
7,500 mi
Vehicle speed control: accelerator pedal
1
520 mi
Visibility: rearview mirrors/devices
1
—
Visibility: rearview mirrors/devices: exterior
1
68,000 mi
The 2019 model has roughly the same number of complaints as this one. The 2021 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.
