Known Recalls

Recall campaign · NHTSA 21V110000

Electrical system: propulsion system: traction battery: management system/energy control module (BMS/BECM): software

Polestar Automotive USA, Inc. filed this campaign with NHTSA on 2021-02-24.

Recall campaignNHTSA 21V110000

Electrical system: propulsion system: traction battery: management system/energy control module (BMS/BECM): software

Component
Electrical system: propulsion system: traction battery: management system/energy control module (BMS/BECM): software
Manufacturer
Polestar Automotive USA, Inc.
Vehicles affected
3,457
Reported to NHTSA
2021-02-24
Owners notified
2021-04-23

Defect description

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.

Safety risk

A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.

Manufacturer remedy

Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

2 model years across 1 models.

ModelYears on record
POLESTAR Polestar 22022 2021

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.