Model year record

2021 POLESTAR Polestar 2

5 recall campaigns on file for this model year. 353 owner complaints on file.

Recalls

Recall campaignNHTSA 25V615000

Back over prevention: software

Component
Back over prevention: software
Manufacturer
Polestar Automotive USA, Inc.
Vehicles affected
27,816
Reported to NHTSA
2025-09-15
Owners notified
2026-06-12

Defect description

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.

Safety risk

A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.

Recall campaignNHTSA 25V409000

Service brakes, hydraulic: power assist: electric: control module: software

Component
Service brakes, hydraulic: power assist: electric: control module: software
Manufacturer
Polestar Automotive USA, Inc.
Vehicles affected
2
Reported to NHTSA
2025-07-02
Owners notified
2025-07-18

Defect description

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 and 2024 Polestar 2 vehicles. In certain driving scenarios while coasting down a hill and using "One Pedal Drive," the vehicle may lose brake function.

Safety risk

A loss of brake function increases the risk of a crash.

Manufacturer remedy

Owners are advised not to use "One Pedal Drive" until the repair has been completed. Polestar has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 18, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1061.

Recall campaignNHTSA 25V280000

Back over prevention: software

Component
Back over prevention: software
Manufacturer
Polestar Automotive USA, Inc.
Vehicles affected
27,816
Reported to NHTSA
2025-04-25
Owners notified
2025-06-20

Defect description

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.

Recall campaignNHTSA 24V477000

Equipment: electrical: infotainment: software

Component
Equipment: electrical: infotainment: software
Manufacturer
Polestar Automotive USA, Inc.
Vehicles affected
25,825
Reported to NHTSA
2024-06-26
Owners notified
2024-08-09

Defect description

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Manufacturer remedy

Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.

Recall campaignNHTSA 21V110000

Electrical system: propulsion system: traction battery: management system/energy control module (BMS/BECM): software

Component
Electrical system: propulsion system: traction battery: management system/energy control module (BMS/BECM): software
Manufacturer
Polestar Automotive USA, Inc.
Vehicles affected
3,457
Reported to NHTSA
2021-02-24
Owners notified
2021-04-23

Defect description

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.

Safety risk

A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.

Manufacturer remedy

Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Back over prevention: sensing system: camera20515,000 mi
Visibility/wiper23
Unknown or other19
Back over prevention: rearview system braking18
Electrical system16
Back over prevention: warnings11
Forward collision avoidance: automatic emergency braking7
Lane departure: blind spot detection7
Suspension7
Fuel/propulsion system6
Forward collision avoidance: warnings5
Lane departure: assist4
Steering4
Vehicle speed control4
Air bags3
Seat belts3
Engine2
Forward collision avoidance: adaptive cruise control2
Latches/locks/linkages: doors: lock2
Power train2
Service brakes2
Air bags: frontal: driver side: inflator module1

The 2022 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.