Recall campaign · NHTSA 21V376000

Power train: shift linkage/cable/rod

Ford Motor Company filed this campaign with NHTSA on 2021-05-24.

Recall campaignNHTSA 21V376000

Power train: shift linkage/cable/rod

Component
Power train: shift linkage/cable/rod
Manufacturer
Ford Motor Company
Vehicles affected
192,080
Reported to NHTSA
2021-05-24
Owners notified
2021-06-30

Defect description

Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Safety risk

A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Manufacturer remedy

Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

9 model years across 1 models.

ModelYears on record
Ford Transit Connect2021 2020 2019 2018 2017 2016 2015 2014 2013

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.