Model year record

2020 Ford Transit Connect

8 recall campaigns on file for this model year. 54 owner complaints on file.

Recalls

Recall campaignNHTSA 25V442000

Back over prevention: software

Component
Back over prevention: software
Manufacturer
Ford Motor Company
Vehicles affected
200,237
Reported to NHTSA
2025-06-27
Owners notified
2025-09-04

Defect description

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Safety risk

A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Manufacturer remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Recall campaignNHTSA 25V196000

Power train: automatic transmission: control module (TCM/PCM/TECM)

Component
Power train: automatic transmission: control module (TCM/PCM/TECM)
Manufacturer
Ford Motor Company
Vehicles affected
152
Reported to NHTSA
2025-03-28
Owners notified
2025-04-21

Defect description

Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles previously repaired incorrectly under recall number 20V-636. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay engine cooling and result in engine overheating.

Safety risk

An engine that overheats increases the risk of a fire.

Manufacturer remedy

Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S32.

Recall campaignNHTSA 22V413000

Power train: shift linkage/cable/rod

Component
Power train: shift linkage/cable/rod
Manufacturer
Ford Motor Company
Vehicles affected
2,925,968
Reported to NHTSA
2022-06-10
Owners notified
2022-10-27

Defect description

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Safety risk

A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Manufacturer remedy

Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

Recall campaignNHTSA 22V192000

Visibility: windshield

Component
Visibility: windshield
Manufacturer
Ford Motor Company
Vehicles affected
39,720
Reported to NHTSA
2022-03-25
Owners notified
2022-05-11

Defect description

Ford Motor Company (Ford) is recalling certain 2016 and 2020 Transit Connect vehicles. The front windshield may have been manufactured with inadequate adhesion to the vehicle body structure.

Safety risk

During a crash, the windshield may detach from the vehicle, increasing the risk of injury.

Manufacturer remedy

Dealers will inspect the windshield and, if necessary, remove and reinstall the windshield, free of charge. Owner notification letters were mailed on May 11, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S20.

Recall campaignNHTSA 21V376000

Power train: shift linkage/cable/rod

Component
Power train: shift linkage/cable/rod
Manufacturer
Ford Motor Company
Vehicles affected
192,080
Reported to NHTSA
2021-05-24
Owners notified
2021-06-30

Defect description

Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Safety risk

A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Manufacturer remedy

Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

Recall campaignNHTSA 20V791000

Air bags: frontal: passenger side: inflator module

Component
Air bags: frontal: passenger side: inflator module
Manufacturer
Ford Motor Company
Vehicles affected
12
Reported to NHTSA
2020-12-17
Owners notified
2021-02-18

Defect description

Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety risk

Air bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.

Manufacturer remedy

Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge. This recall began February 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C26.

Recall campaignNHTSA 20V636000

Power train: automatic transmission: control module (TCM/PCM/TECM)

Component
Power train: automatic transmission: control module (TCM/PCM/TECM)
Manufacturer
Ford Motor Company
Vehicles affected
2,903
Reported to NHTSA
2020-10-15
Owners notified
2020-11-10

Defect description

Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles equipped with 2.5L engines. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay the fail-safe cooling strategy in the event of coolant loss and result in engine overheating.

Safety risk

If the engine overheats, it can result in engine damage and increase the risk of a fire.

Manufacturer remedy

Ford will notify owners, and dealers will update the PCM software, free of charge. The recall began November 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S60.

Recall campaignNHTSA 20V550000

Power train: automatic transmission

Component
Power train: automatic transmission
Manufacturer
Ford Motor Company
Vehicles affected
97
Reported to NHTSA
2020-09-10
Owners notified
2020-09-23

Defect description

Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

Safety risk

Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Manufacturer remedy

Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Power train1215,000 mi
Service brakes7
Unknown or other73,454 mi
Visibility631,122 mi
Back over prevention: rearview system braking2
Electrical system2
Engine2
Forward collision avoidance: automatic emergency braking214,000 mi
Service brakes, hydraulic261,484 mi
Vehicle speed control23 mi
Visibility/wiper2
Air bags112,000 mi
Electronic stability control (ESC)13 mi
Forward collision avoidance: warnings1
Fuel/propulsion system1
Lane departure: assist1
Service brakes, hydraulic: antilock/traction control/electronic limited slip: ABS warning light168,000 mi
Steering168,000 mi
Visibility: windshield131,122 mi

The 2019 model has about half as many complaints as this one. The 2021 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.