Recall campaign · NHTSA 21V496000

Equipment: electrical: engine block heater

General Motors, LLC filed this campaign with NHTSA on 2021-07-01.

Recall campaignNHTSA 21V496000

Equipment: electrical: engine block heater

Component
Equipment: electrical: engine block heater
Manufacturer
General Motors, LLC
Vehicles affected
338,020
Reported to NHTSA
2021-07-01
Owners notified
2022-04-04

Defect description

General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.

Safety risk

An electrical short-circuit can increase the risk of a fire.

Manufacturer remedy

Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

12 model years across 4 models.

ModelYears on record
Chevrolet Silverado 25002019 2018 2017
Chevrolet Silverado 35002019 2018 2017
GMC Sierra 25002019 2018 2017
GMC Sierra 35002019 2018 2017

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.