Model year record

2018 Chevrolet Silverado 3500

6 recall campaigns on file for this model year. 35 owner complaints on file.

Recalls

Recall campaignNHTSA 24V756000

Air bags: side/window: curtain: inflator

Component
Air bags: side/window: curtain: inflator
Manufacturer
General Motors, LLC
Vehicles affected
2,061
Reported to NHTSA
2024-10-10
Owners notified
2024-11-08

Defect description

General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.

Safety risk

A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

Manufacturer remedy

Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC Customer Service at 888-988-7267. GM's number for this recall is N242474500.

Recall campaignNHTSA 23V047000

Fuel system, diesel: storage: tank assembly

Component
Fuel system, diesel: storage: tank assembly
Manufacturer
General Motors, LLC
Vehicles affected
22,132
Reported to NHTSA
2023-02-02
Owners notified
2023-06-21

Defect description

General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.

Safety risk

An engine stall increases the risk of a crash.

Manufacturer remedy

Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030.

Recall campaignNHTSA 21V496000

Equipment: electrical: engine block heater

Component
Equipment: electrical: engine block heater
Manufacturer
General Motors, LLC
Vehicles affected
338,020
Reported to NHTSA
2021-07-01
Owners notified
2022-04-04

Defect description

General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.

Safety risk

An electrical short-circuit can increase the risk of a fire.

Manufacturer remedy

Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.

Recall campaignNHTSA 19V328000

Engine

Component
Engine
Manufacturer
General Motors LLC
Vehicles affected
318,374
Reported to NHTSA
2019-04-25
Owners notified
2019-12-11

Defect description

General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.

Safety risk

A short-circuit may damage the engine components and increase the risk of fire.

Manufacturer remedy

GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.

Recall campaignNHTSA 19V088000

Fuel system, gasoline: storage: tank assembly

Component
Fuel system, gasoline: storage: tank assembly
Manufacturer
General Motors LLC
Vehicles affected
18,574
Reported to NHTSA
2019-02-07
Owners notified
2019-07-30

Defect description

General Motors, LLC (GM) is recalling certain 2016-2018 GMC Sierra 3500 and Chevrolet Silverado 3500 trucks equipped with gasoline engines and dual fuel tanks. The fuel-level sensor in the front tank may stick in a low-level position, allowing the rear tank to overfill the front tank.

Safety risk

If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.

Manufacturer remedy

GM has notified owners, and dealers will replace the rear-tank fuel-pump module, inspect the front tank and, if necessary, replace the front tank, free of charge. The recall began July 30, 2019. GM's number for this recall is N182204190.

Recall campaignNHTSA 17V567000

Seat belts: front: retractor

Component
Seat belts: front: retractor
Manufacturer
General Motors LLC
Vehicles affected
38,048
Reported to NHTSA
2017-09-14
Owners notified
2021-03-24

Defect description

General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."

Safety risk

The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.

Manufacturer remedy

GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine612,000 mi
Electrical system528,400 mi
Equipment3
Fuel system, diesel368,390 mi
Fuel/propulsion system3
Steering3
Forward collision avoidance: warnings2
Power train2
Structure: body24,500 mi
Unknown or other2
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe123,000 mi
Fuel system, diesel: fuel injection system165,000 mi
Service brakes1
Wheels121,000 mi

The 2017 model has 3 times as many complaints as this one. The 2019 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.