Recall campaign · NHTSA 21V735000

Back over prevention: software

Ford Motor Company filed this campaign with NHTSA on 2021-09-22.

Recall campaignNHTSA 21V735000

Back over prevention: software

Component
Back over prevention: software
Manufacturer
Ford Motor Company
Vehicles affected
228,297
Reported to NHTSA
2021-09-22
Owners notified
2021-11-16

Defect description

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.

Safety risk

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

6 model years across 3 models.

ModelYears on record
Ford Explorer2021 2020
Lincoln Aviator2021 2020
Lincoln Corsair2021 2020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.