Known Recalls

Model year record

2021 Ford Explorer

26 recall campaigns on file for this model year. 821 owner complaints on file.

Recalls

Recall campaignNHTSA 26V451000

Seats: mid/rear assembly

Component
Seats: mid/rear assembly
Manufacturer
Ford Motor Company
Vehicles affected
387,911
Reported to NHTSA
2026-07-14
Owners notified
2026-08-21

Defect description

Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.

Safety risk

A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.

Manufacturer remedy

Dealers will inspect and replace the bezel around the switch as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters explaining the safety risk were mailed August 19, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Lincoln Aviator owner notification letters were mailed August 21, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

Recall campaignNHTSA 26V402000

Power train: automatic transmission

Component
Power train: automatic transmission
Manufacturer
Ford Motor Company
Vehicles affected
741,195
Reported to NHTSA
2026-06-24

Defect description

Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.

Safety risk

Park system damage may result in a vehicle rollaway, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 26, 2026.

Recall campaignNHTSA 26V159000

Seat belts

Component
Seat belts
Manufacturer
Ford Motor Company
Vehicles affected
561
Reported to NHTSA
2026-03-17
Owners notified
2026-03-30

Defect description

Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.

Safety risk

A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.

Manufacturer remedy

Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.

Recall campaignNHTSA 26V123000

Back over prevention: software

Component
Back over prevention: software
Manufacturer
Ford Motor Company
Vehicles affected
889,950
Reported to NHTSA
2026-03-03
Owners notified
2026-06-23

Defect description

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

Recall campaignNHTSA 26V117000

Visibility: windshield wiper/washer: motor

Component
Visibility: windshield wiper/washer: motor
Manufacturer
Ford Motor Company
Vehicles affected
604,533
Reported to NHTSA
2026-03-03

Defect description

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.

Safety risk

Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.

Recall campaignNHTSA 25V685000

Equipment: electrical: engine block heater

Component
Equipment: electrical: engine block heater
Manufacturer
Ford Motor Company
Vehicles affected
59,006
Reported to NHTSA
2025-10-10

Defect description

Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

Safety risk

An electrical short circuit can increase the risk of a fire.

Manufacturer remedy

Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

Recall campaignNHTSA 25V455000

Fuel system, gasoline: delivery: fuel pump

Component
Fuel system, gasoline: delivery: fuel pump
Manufacturer
Ford Motor Company
Vehicles affected
850,318
Reported to NHTSA
2025-07-07
Owners notified
2026-07-27

Defect description

Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.

Safety risk

An engine stall increases the risk of a crash.

Manufacturer remedy

Dealers will replace the low pressure fuel pump on super duty vehicles and update the powertrain control module (PCM) software on all other affected vehicles, free of charge. Owner notification letters were mailed July 27, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S75.

Recall campaignNHTSA 25V442000

Back over prevention: software

Component
Back over prevention: software
Manufacturer
Ford Motor Company
Vehicles affected
200,237
Reported to NHTSA
2025-06-27
Owners notified
2025-09-04

Defect description

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Safety risk

A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Manufacturer remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Recall campaignNHTSA 25V393000

Seats: mid/rear assembly

Component
Seats: mid/rear assembly
Manufacturer
Ford Motor Company
Vehicles affected
304,662
Reported to NHTSA
2025-06-13
Owners notified
2025-08-07

Defect description

Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.

Safety risk

A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.

Manufacturer remedy

Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.

Recall campaignNHTSA 25V159000

Back over prevention: software

Component
Back over prevention: software
Manufacturer
Ford Motor Company
Vehicles affected
49,399
Reported to NHTSA
2025-03-14
Owners notified
2025-04-25

Defect description

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.

Safety risk

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.

Recall campaignNHTSA 25V166000

Power train: driveline: driveshaft

Component
Power train: driveline: driveshaft
Manufacturer
Ford Motor Company
Vehicles affected
4,247
Reported to NHTSA
2025-03-14
Owners notified
2025-04-25

Defect description

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Safety risk

A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.

Manufacturer remedy

Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22.

Recall campaignNHTSA 25V093000

Seat belts

Component
Seat belts
Manufacturer
Ford Motor Company
Vehicles affected
240,510
Reported to NHTSA
2025-02-14
Owners notified
2025-06-05

Defect description

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.

Safety risk

A loose seat belt or seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.

Manufacturer remedy

Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are found, the affected seat components will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed on June 5, 2025. Owners may contact Ford customer service at 866-436-7332. Ford's number for this recall is 25S09.

Recall campaignNHTSA 24V852000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
Ford Motor Company
Vehicles affected
27,678
Reported to NHTSA
2024-11-08
Owners notified
2024-12-19

Defect description

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety risk

Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

Manufacturer remedy

Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

Recall campaignNHTSA 24V635000

Engine and engine cooling: engine: hard parts internal/mechanical

Component
Engine and engine cooling: engine: hard parts internal/mechanical
Manufacturer
Ford Motor Company
Vehicles affected
90,736
Reported to NHTSA
2024-08-23
Owners notified
2025-07-03

Defect description

Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a loss of drive power.

Safety risk

A loss of drive power increases the risk of a crash.

Manufacturer remedy

Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S55.

Recall campaignNHTSA 24V598000

Engine

Component
Engine
Manufacturer
Ford Motor Company
Vehicles affected
85,238
Reported to NHTSA
2024-08-09
Owners notified
2025-08-13

Defect description

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Safety risk

An engine compartment fire increases the risk of injury.

Manufacturer remedy

Owners are advised to park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected engine power reduction, or seeing smoke from the engine compartment. Dealers will update the Powertrain Control Module (PCM) software. In addition, dealers will inspect for connecting rod bearing failure and if necessary, replace the engine long block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S52.

Recall campaignNHTSA 23V675000

Power train: driveline: driveshaft

Component
Power train: driveline: driveshaft
Manufacturer
Ford Motor Company
Vehicles affected
238,364
Reported to NHTSA
2023-10-06
Owners notified
2024-01-19

Defect description

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Safety risk

A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.

Manufacturer remedy

Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.

Recall campaignNHTSA 23V626000

Electrical system: propulsion system: traction battery

Component
Electrical system: propulsion system: traction battery
Manufacturer
Ford Motor Company
Vehicles affected
2,954
Reported to NHTSA
2023-09-08
Owners notified
2024-04-08

Defect description

Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Safety risk

Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

Manufacturer remedy

Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.

Recall campaignNHTSA 23V342000

Back over prevention: sensing system: camera

Component
Back over prevention: sensing system: camera
Manufacturer
Ford Motor Company
Vehicles affected
442,973
Reported to NHTSA
2023-05-12
Owners notified
2023-11-10

Defect description

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

Safety risk

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.

Recall campaignNHTSA 23V305000

Back over prevention: display function

Component
Back over prevention: display function
Manufacturer
Ford Motor Company
Vehicles affected
523
Reported to NHTSA
2023-04-28
Owners notified
2023-07-27

Defect description

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

Manufacturer remedy

Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.

Recall campaignNHTSA 23V199000

Parking brake: electrical

Component
Parking brake: electrical
Manufacturer
Ford Motor Company
Vehicles affected
674
Reported to NHTSA
2023-03-24
Owners notified
2023-05-31

Defect description

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Safety risk

Without the electronic parking brake applied, the vehicle could rollaway if the driveshaft disconnects. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.

Manufacturer remedy

Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.

Recall campaignNHTSA 23V069000

Power train: automatic transmission: control module (TCM/PCM/TECM)

Component
Power train: automatic transmission: control module (TCM/PCM/TECM)
Manufacturer
Ford Motor Company
Vehicles affected
3,674
Reported to NHTSA
2023-02-10
Owners notified
2023-03-28

Defect description

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.

Safety risk

A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.

Manufacturer remedy

Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.

Recall campaignNHTSA 23V022000

Back over prevention: sensing system: camera

Component
Back over prevention: sensing system: camera
Manufacturer
Ford Motor Company
Vehicles affected
382,759
Reported to NHTSA
2023-01-23
Owners notified
2023-02-13

Defect description

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

Safety risk

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.

Recall campaignNHTSA 21V870000

Suspension: rear

Component
Suspension: rear
Manufacturer
Ford Motor Company
Vehicles affected
20
Reported to NHTSA
2021-11-10
Owners notified
2021-12-03

Defect description

Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. Incorrect rear suspension module components may have been installed due to a labeling error.

Safety risk

A rear suspension module with incorrect components may affect vehicle handling, ride height, and braking characteristics, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect the rear suspension module, and replace any incorrect parts, as necessary, free of charge. Owner notification letters were mailed December 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S47.

Recall campaignNHTSA 21V735000

Back over prevention: software

Component
Back over prevention: software
Manufacturer
Ford Motor Company
Vehicles affected
228,297
Reported to NHTSA
2021-09-22
Owners notified
2021-11-16

Defect description

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.

Safety risk

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.

Recall campaignNHTSA 21V652000

Air bags: side/window: curtain

Component
Air bags: side/window: curtain
Manufacturer
Ford Motor Company
Vehicles affected
592
Reported to NHTSA
2021-08-23
Owners notified
2021-09-10

Defect description

Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. The side air bag attachment weld studs could detach during the deployment of the side air bag, resulting in an improper deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard 214, "Side Impact Protection".

Safety risk

Improper deployment of a side air bag increases the risk of injury during a crash.

Manufacturer remedy

Dealers will replace the side air bag assemblies, free of charge. Owner notification letters were mailed September 10, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C19.

Recall campaignNHTSA 20V788000

Engine

Component
Engine
Manufacturer
Ford Motor Company
Vehicles affected
1,405
Reported to NHTSA
2020-12-17
Owners notified
2021-02-03

Defect description

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.

Safety risk

With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.

Manufacturer remedy

Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Power train15950,000 mi
Unknown or other132—
Engine7469,000 mi
Electrical system5330,000 mi
Visibility/wiper43—
Fuel/propulsion system25—
Service brakes2537,000 mi
Structure: body25—
Back over prevention2234,600 mi
Seats2277,000 mi
Suspension2120 mi
Vehicle speed control197,600 mi
Visibility1961,000 mi
Exterior lighting14—
Forward collision avoidance: automatic emergency braking1230,500 mi
Fuel system, gasoline1155,000 mi
Back over prevention: warnings1022,000 mi
Air bags93,000 mi
Forward collision avoidance: adaptive cruise control9—
Back over prevention: rearview system braking8—
Engine and engine cooling831,000 mi
Steering720 mi
Structure665,000 mi
Wheels620 mi
Back over prevention: sensing system: camera5—
Lane departure: blind spot detection5—
Seat belts565,600 mi
Service brakes, hydraulic554,230 mi
Visibility: sun/moon roof assembly538,000 mi
Carry handle, shell, base4—
Forward collision avoidance: warnings4111 mi
Other/i am not sure4—
Chest clip, buckle, harness3—
Engine and engine cooling: exhaust system358,691 mi
Engine and engine cooling: exhaust system: emission control: catalytic convertor389,000 mi
Power train: axle assembly375,000 mi
Equipment: electrical: navigational system(global positioning system)242,000 mi
Firerelated275,000 mi
Power train: automatic transmission210,000 mi
Power train: axle hubs2113,000 mi
Electrical system: instrument cluster/panel123,000 mi
Electrical system: instrument panel: speedometer/odometer1—
Engine and engine cooling: engine: other fuel types: turbo/supercharger1—
Forward collision avoidance110,000 mi
Forward collision avoidance: automatic emergency steering112,000 mi
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings141,000 mi
Fuel system, gasoline: storage: auxillary tank1—
Lane departure: assist1—
Latches/locks/linkages: hood: latch155,401 mi
Parking brake: electrical123,000 mi
Power train: automatic transmission: internal: gears150 mi
Seats: mid/rear assembly1—
Service brakes, air: antilock: ABS warning light120,000 mi
Steering: linkages: tie rod assembly1—
Structure: body: roof and pillars158,000 mi
Structure: body: tailgate: hinge and attachments158,000 mi
Structure: frame and members1—
Tires1—
Tires: pressure monitoring and regulating systems1—
Vehicle speed control: cruise control110,000 mi
Visibility: glass, side/rear1—
Visibility: glass, side/rear: critical fasteners130,000 mi
Visibility: power window devices and controls1—
Visibility: windshield155,401 mi
Visibility: windshield wiper/washer15,000 mi

The 2020 model has about a third as many complaints as this one. The 2022 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.