Known Recalls

Recall campaign · NHTSA 21V886000

Suspension: rear

Jayco, Inc. filed this campaign with NHTSA on 2021-11-16.

Recall campaignNHTSA 21V886000

Suspension: rear

Component
Suspension: rear
Manufacturer
Jayco, Inc.
Vehicles affected
625
Reported to NHTSA
2021-11-16
Owners notified
2022-01-14

Defect description

Jayco, Inc. (Jayco) is recalling certain 2020-2022 Anthem, Embark, Reatta, and Reatta XL motorhomes. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.

Safety risk

Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.

Manufacturer remedy

Jayco will work with Shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Jayco customer service at 1-800-283-8267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

15 model years across 6 models.

ModelYears on record
ENTEGRA Anthem2022 2021 2020
ENTEGRA Embark2022
ENTEGRA Reatta2022 2021 2020
ENTEGRA Reatta XL2022 2021 2020
ENTEGRA Redundant Embark2021 2020
JAYCO Embark2022 2021 2020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.