Model year record

2020 ENTEGRA Reatta

6 recall campaigns on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 21V886000

Suspension: rear

Component
Suspension: rear
Manufacturer
Jayco, Inc.
Vehicles affected
625
Reported to NHTSA
2021-11-16
Owners notified
2022-01-14

Defect description

Jayco, Inc. (Jayco) is recalling certain 2020-2022 Anthem, Embark, Reatta, and Reatta XL motorhomes. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.

Safety risk

Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.

Manufacturer remedy

Jayco will work with Shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Jayco customer service at 1-800-283-8267.

Recall campaignNHTSA 21V769000

Electrical system: instrument cluster/panel

Component
Electrical system: instrument cluster/panel
Manufacturer
Jayco, Inc.
Vehicles affected
994
Reported to NHTSA
2021-09-29
Owners notified
2021-10-22

Defect description

Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.

Safety risk

A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.

Manufacturer remedy

Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

Recall campaignNHTSA 21V529000

Equipment: recreational vehicle/trailer

Component
Equipment: recreational vehicle/trailer
Manufacturer
Jayco, Inc.
Vehicles affected
833
Reported to NHTSA
2021-07-13
Owners notified
2021-08-31

Defect description

Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.

Safety risk

Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

Manufacturer remedy

Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.

Recall campaignNHTSA 20V547000

Electrical system

Component
Electrical system
Manufacturer
Jayco, Inc.
Vehicles affected
166
Reported to NHTSA
2020-09-09
Owners notified
2020-10-13

Defect description

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Reatta and Jayco Embark and 2020 Entegra ReattaXL motorhomes. The electronic control center circuit board may be damaged from voltages over 17 volts, causing the components on the board to become damaged.

Safety risk

A damaged circuit board could increase the risk of a fire.

Manufacturer remedy

Jayco will notify owners, and dealers will install an additional circuit module to the existing component board to provide over-current protection, free of charge. The recall began October 13, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903518.

Recall campaignNHTSA 19V626000

Steering: hydraulic power assist: pump

Component
Steering: hydraulic power assist: pump
Manufacturer
Entegra Coach
Vehicles affected
101
Reported to NHTSA
2019-08-28
Owners notified
2019-09-23

Defect description

Entegra Coach (Entegra) is recalling certain 2019-2020 Insignia, Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose.

Safety risk

A loose steering column shaft may cause a loss of steering control, increasing the risk of a crash.

Manufacturer remedy

Entegra will notify owners, and dealers will inspect and tighten the upper and lower steering shaft bolts, as necessary, free of charge. The recall began September 23, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9901434.

Recall campaignNHTSA 19V178000

Trailer hitches

Component
Trailer hitches
Manufacturer
Entegra Coach
Vehicles affected
39
Reported to NHTSA
2019-03-06
Owners notified
2019-03-15

Defect description

Entegra Coach (Entegra) is recalling certain 2019-2020 Entegra Reatta motorhomes. While the motorhome was being delivered, the tow hitch may have been damaged, compromising the motorhome's ability to safely tow vehicles.

Safety risk

The damaged hitch may result in the towed vehicle separating from the motorhome, increasing the risk of a crash.

Manufacturer remedy

Entegra has notified owners, and dealers will replace the hitch, free of charge. The recall began March 15, 2019. Owners may contact Entegra's customer service at 1-800-517-9137. Entegra's number for this recall is 9903429.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.