Recall campaign · NHTSA 21V955000

Power train: automatic transmission: control module (TCM/PCM/TECM)

Subaru of America, Inc. filed this campaign with NHTSA on 2021-12-09.

Recall campaignNHTSA 21V955000

Power train: automatic transmission: control module (TCM/PCM/TECM)

Component
Power train: automatic transmission: control module (TCM/PCM/TECM)
Manufacturer
Subaru of America, Inc.
Vehicles affected
198,255
Reported to NHTSA
2021-12-09
Owners notified
2022-08-19

Defect description

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

Safety risk

An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

Manufacturer remedy

Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

4 model years across 3 models.

ModelYears on record
Subaru Ascent2020 2019
Subaru Legacy2020
Subaru Outback2020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.