Known Recalls

Recall campaign · NHTSA 23V022000

Back over prevention: sensing system: camera

Ford Motor Company filed this campaign with NHTSA on 2023-01-23.

Recall campaignNHTSA 23V022000

Back over prevention: sensing system: camera

Component
Back over prevention: sensing system: camera
Manufacturer
Ford Motor Company
Vehicles affected
382,759
Reported to NHTSA
2023-01-23
Owners notified
2023-02-13

Defect description

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

Safety risk

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

11 model years across 3 models.

ModelYears on record
Ford Explorer2023 2022 2021 2020
Lincoln Aviator2023 2022 2021 2020
Lincoln Corsair2022 2021 2020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.