Known Recalls

Recall campaign · NHTSA 23V224000

Electrical system: software

Jayco, Inc. filed this campaign with NHTSA on 2023-03-30.

Recall campaignNHTSA 23V224000

Electrical system: software

Component
Electrical system: software
Manufacturer
Jayco, Inc.
Vehicles affected
972
Reported to NHTSA
2023-03-30
Owners notified
2023-04-26

Defect description

Jayco, Inc. (Jayco) is recalling certain 2022-2024 Jayco Embark, Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. A vehicle control module software error may cause loss of drive power or loss of key safety functions, such as loss of head lights or windshield wipers.

Safety risk

A sudden loss of drive power, or reduced visibility from a loss of head lights or windshield wipers can increase the risk of a crash.

Manufacturer remedy

Dealers will reprogram the vehicle control module, free of charge. Owner notification letters are expected to be mailed May 1, 2023. Owners may contact Jayco customer service at 1-800-283-8267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

18 model years across 6 models.

ModelYears on record
ENTEGRA Anthem2024 2023 2022
ENTEGRA Aspire2024 2023 2022
ENTEGRA Cornerstone2024 2023 2022
ENTEGRA Reatta2024 2023 2022
ENTEGRA Reatta XL2024 2023 2022
JAYCO Embark2024 2023 2022

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.