Model year record

2023 ENTEGRA Reatta XL

3 recall campaigns on file for this model year. 4 owner complaints on file.

Recalls

Recall campaignNHTSA 24V061000

Seats

Component
Seats
Manufacturer
Jayco, Inc.
Vehicles affected
148
Reported to NHTSA
2024-02-01
Owners notified
2024-03-11

Defect description

Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems" and number 210, "Seat belt assembly anchorages."

Safety risk

A loose or detached seat assembly increases the risk of injury.

Manufacturer remedy

Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.

Recall campaignNHTSA 23V224000

Electrical system: software

Component
Electrical system: software
Manufacturer
Jayco, Inc.
Vehicles affected
972
Reported to NHTSA
2023-03-30
Owners notified
2023-04-26

Defect description

Jayco, Inc. (Jayco) is recalling certain 2022-2024 Jayco Embark, Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. A vehicle control module software error may cause loss of drive power or loss of key safety functions, such as loss of head lights or windshield wipers.

Safety risk

A sudden loss of drive power, or reduced visibility from a loss of head lights or windshield wipers can increase the risk of a crash.

Manufacturer remedy

Dealers will reprogram the vehicle control module, free of charge. Owner notification letters are expected to be mailed May 1, 2023. Owners may contact Jayco customer service at 1-800-283-8267.

Recall campaignNHTSA 23V102000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
Jayco, Inc.
Vehicles affected
2,467
Reported to NHTSA
2023-02-20
Owners notified
2023-03-31

Defect description

Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and Seneca XT recreational vehicles. The certification labels may be missing the rear Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Safety risk

Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.

Manufacturer remedy

Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903583.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Seats215,000 mi
Exterior lighting1
Steering1

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.