Recall campaign · NHTSA 23V298000

Electrical system: instrument cluster/panel

Kia America, Inc. filed this campaign with NHTSA on 2023-04-26.

Recall campaignNHTSA 23V298000

Electrical system: instrument cluster/panel

Component
Electrical system: instrument cluster/panel
Manufacturer
Kia America, Inc.
Vehicles affected
108,936
Reported to NHTSA
2023-04-26
Owners notified
2023-05-26

Defect description

Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."

Safety risk

A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

7 model years across 7 models.

ModelYears on record
Kia Niro2023
Kia Niro Phev2023
Kia Soul2023
Kia Sportage2023
Kia Sportage Hybrid2023
Kia Sportage Phev2023
Kia Telluride2023

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.