Model year record

2023 Kia Sportage Hybrid

1 recall campaign on file for this model year. 257 owner complaints on file.

Recalls

Recall campaignNHTSA 23V298000

Electrical system: instrument cluster/panel

Component: Electrical system: instrument cluster/panel
Manufacturer: Kia America, Inc.
Vehicles affected: 108,936
Reported to NHTSA: 2023-04-26
Owners notified: 2023-05-26

Defect description

Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."

Safety risk

A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Electrical system	57	104,000 mi
Engine	42	45,445 mi
Power train	32	—
Vehicle speed control	32	—
Unknown or other	22	—
Service brakes	17	320 mi
Fuel/propulsion system	15	—
Forward collision avoidance: warnings	4	—
Visibility/wiper	4	—
Forward collision avoidance: adaptive cruise control	3	—
Forward collision avoidance: automatic emergency braking	3	—
Lane departure: assist	3	—
Seat belts	3	—
Back over prevention: rearview system braking	2	—
Electrical system: adas: autonomous/self driving	2	8,000 mi
Engine and engine cooling	2	1,500 mi
Exterior lighting	2	—
Fuel system, gasoline: storage: evaporative emissions: canister	2	45,445 mi
Hybrid propulsion system	2	1,500 mi
Steering	2	—
Structure: body	2	—
Air bags	1	—
Structure	1	15,000 mi
Tires: sidewall	1	—
Visibility: sun/moon roof assembly	1	16,800 mi

The 2024 model has 5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.