Model year record

2023 Kia Sportage Hybrid

1 recall campaign on file for this model year. 173 owner complaints on file.

Kia Sportage Hybrid, 2023–2026 generation
Pictured: the 2023–2026 generation. HJUdall, CC0 · Wikimedia Commons

Recalls

Recall campaignNHTSA 23V298000

Electrical system: instrument cluster/panel

Component
Electrical system: instrument cluster/panel
Manufacturer
Kia America, Inc.
Vehicles affected
108,936
Reported to NHTSA
2023-04-26
Owners notified
2023-05-26

Defect description

Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."

Safety risk

A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system36104,000 mi
Engine2645,445 mi
Vehicle speed control23—
Power train18—
Unknown or other18—
Service brakes12320 mi
Fuel/propulsion system9—
Forward collision avoidance: adaptive cruise control3—
Forward collision avoidance: automatic emergency braking3—
Forward collision avoidance: warnings3—
Visibility/wiper3—
Lane departure: assist2—
Seat belts2—
Steering2—
Structure: body2—
Air bags1—
Back over prevention: rearview system braking1—
Electrical system: adas: autonomous/self driving18,000 mi
Engine and engine cooling11,500 mi
Exterior lighting1—
Fuel system, gasoline: storage: evaporative emissions: canister145,445 mi
Hybrid propulsion system11,500 mi
Service brakes, hydraulic143,000 mi
Structure115,000 mi
Tires: sidewall1—
Visibility: sun/moon roof assembly116,800 mi

The 2024 model has 5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Other Kia Sportage Hybrid model years

All Kia Sportage Hybrid recalls by year

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.