Known Recalls

Recall campaign · NHTSA 23V301000

Power train: automatic transmission: internal: park pawl

Chrysler (FCA US, LLC) filed this campaign with NHTSA on 2023-04-27.

Recall campaignNHTSA 23V301000

Power train: automatic transmission: internal: park pawl

Component
Power train: automatic transmission: internal: park pawl
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
165,503
Reported to NHTSA
2023-04-27
Owners notified
2023-06-22

Defect description

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.

Safety risk

A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.

Manufacturer remedy

Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

3 model years across 1 models.

ModelYears on record
Ram Promaster2021 2020 2019

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.