Model year record

2021 Ram Promaster

8 recall campaigns on file for this model year. 231 owner complaints on file.

Recalls

Recall campaignNHTSA 25V876000

Equipment adaptive/mobility: wheelchair restraints/securement: latch/anchor

Component
Equipment adaptive/mobility: wheelchair restraints/securement: latch/anchor
Manufacturer
Rollx Vans
Vehicles affected
86
Reported to NHTSA
2025-12-17
Owners notified
2026-02-05

Defect description

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Safety risk

An unsecured wheelchair can move during transit, increasing the risk of injury.

Manufacturer remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Recall campaignNHTSA 25V720000

Engine and engine cooling: cooling system: radiator assembly

Component
Engine and engine cooling: cooling system: radiator assembly
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
300,691
Reported to NHTSA
2025-10-23
Owners notified
2025-12-11

Defect description

Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.

Safety risk

Electrical circuits that overheat increase the risk of a fire.

Manufacturer remedy

Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.

Recall campaignNHTSA 25V552000

Back over prevention: sensing system: camera

Component
Back over prevention: sensing system: camera
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
219,577
Reported to NHTSA
2025-08-26
Owners notified
2026-07-21

Defect description

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

Safety risk

A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

Recall campaignNHTSA 24V416000

Structure: body: door

Component
Structure: body: door
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
266
Reported to NHTSA
2024-06-06
Owners notified
2024-08-01

Defect description

Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."

Safety risk

A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.

Manufacturer remedy

Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.

Recall campaignNHTSA 24V290000

Electronic stability control (ESC)

Component
Electronic stability control (ESC)
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
2
Reported to NHTSA
2024-04-25
Owners notified
2021-01-27

Defect description

Chrysler (FCA US, LLC) is recalling certain 2021 Ram Promaster vehicles. An insecure ground connection may cause the electronic stability control (ESC) to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Safety risk

Driving with an inoperative electronic stability control system can increase the risk of a crash.

Manufacturer remedy

Dealers will tighten the ground nut assembly, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 43B.

Recall campaignNHTSA 24V197000

Exterior lighting

Component
Exterior lighting
Manufacturer
Chrysler (FCA US, LLC) (Stellantis)
Vehicles affected
12,375
Reported to NHTSA
2024-03-14
Owners notified
2025-02-20

Defect description

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2021-2022 Ram ProMaster vehicles. The wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety risk

An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the harness, as necessary free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 21B.

Recall campaignNHTSA 23V301000

Power train: automatic transmission: internal: park pawl

Component
Power train: automatic transmission: internal: park pawl
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
165,503
Reported to NHTSA
2023-04-27
Owners notified
2023-06-22

Defect description

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.

Safety risk

A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.

Manufacturer remedy

Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.

Recall campaignNHTSA 21V699000

Seat belts: rear/other: retractor

Component
Seat belts: rear/other: retractor
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
10,372
Reported to NHTSA
2021-09-09
Owners notified
2021-10-28

Defect description

Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety risk

An unsecured child restraint system can increase the risk of injury during a crash.

Manufacturer remedy

Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Back over prevention3737,000 mi
Unknown or other29
Electrical system2510,589 mi
Power train19
Lane departure: blind spot detection14300 mi
Engine and engine cooling1359,000 mi
Engine1164,000 mi
Service brakes9
Back over prevention: warnings8
Seat belts82,000 mi
Wheels8
Steering6
Fuel/propulsion system5
Suspension5
Equipment: recreational vehicle/trailer4
Tires413,304 mi
Back over prevention: rearview system braking3
Structure314,272 mi
Vehicle speed control3
Electrical system: alternator/generator/regulator: integrated starter(other than propulsion)2
Electrical system: instrument panel: speedometer/odometer214,272 mi
Equipment2
Exterior lighting235,000 mi
Fuel system, other2
Structure: body2
Visibility/wiper2
Equipment: recreational vehicle/trailer: LPG systems1
Power train: automatic transmission120,000 mi
Seats1

The 2020 model has 2 times as many complaints as this one. The 2022 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.