Known Recalls

Recall campaign · NHTSA 23V302000

Power train: automatic transmission

Chrysler (FCA US, LLC) filed this campaign with NHTSA on 2023-04-27.

Recall campaignNHTSA 23V302000

Power train: automatic transmission

Component
Power train: automatic transmission
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
25,980
Reported to NHTSA
2023-04-27
Owners notified
2023-05-11

Defect description

Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.

Safety risk

A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.

Manufacturer remedy

FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

2 model years across 1 models.

ModelYears on record
Jeep Cherokee2017 2016

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.