Model year record

2016 Jeep Cherokee

9 recall campaigns on file for this model year. 2,269 owner complaints on file.

Recalls

Recall campaignNHTSA 23V338000

Structure: body: hatchback/liftgate

Component
Structure: body: hatchback/liftgate
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
132,099
Reported to NHTSA
2023-05-11
Owners notified
2024-03-01

Defect description

Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

Safety risk

A fire while parked or driving can increase the risk of injury.

Manufacturer remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.

Recall campaignNHTSA 23V302000

Power train: automatic transmission

Component
Power train: automatic transmission
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
25,980
Reported to NHTSA
2023-04-27
Owners notified
2023-05-11

Defect description

Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.

Safety risk

A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.

Manufacturer remedy

FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.

Recall campaignNHTSA 20V343000

Power train: driveline: differential unit

Component
Power train: driveline: differential unit
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
67,248
Reported to NHTSA
2020-06-11
Owners notified
2020-07-14

Defect description

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

Safety risk

A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

Manufacturer remedy

FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.

Recall campaignNHTSA 18V332000

Electrical system: wiring

Component
Electrical system: wiring
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
4,815,661
Reported to NHTSA
2018-05-17
Owners notified
2018-06-04

Defect description

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Safety risk

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Recall campaignNHTSA 17V824000

Equipment

Component
Equipment
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
61,791
Reported to NHTSA
2017-12-21
Owners notified
2018-02-14

Defect description

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety risk

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Manufacturer remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Recall campaignNHTSA 16V590000

Seats: mid/rear assembly

Component
Seats: mid/rear assembly
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
1,827
Reported to NHTSA
2016-08-10
Owners notified
2016-10-03

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.

Safety risk

Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.

Recall campaignNHTSA 16V287000

Power train: axle assembly: axle shaft

Component
Power train: axle assembly: axle shaft
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
52
Reported to NHTSA
2016-05-11
Owners notified
2016-06-30

Defect description

Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.

Safety risk

A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S38.

Recall campaignNHTSA 16V284000

Power train: axle assembly: axle shaft

Component
Power train: axle assembly: axle shaft
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
1,029
Reported to NHTSA
2016-05-11
Owners notified
2016-06-30

Defect description

Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.

Safety risk

A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the right halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S39.

Recall campaignNHTSA 15V826000

Structure: body: hatchback/liftgate

Component
Structure: body: hatchback/liftgate
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
32,784
Reported to NHTSA
2015-12-09
Owners notified
2016-02-01

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.

Safety risk

A short circuit in the module increases the risk of a fire.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Power train71150,000 mi
Unknown or other33843,000 mi
Engine33741,500 mi
Electrical system31742,700 mi
Service brakes10241,000 mi
Vehicle speed control7934,000 mi
Steering5649,000 mi
Fuel/propulsion system4635,000 mi
Air bags3744,000 mi
Electronic stability control (ESC)3032,000 mi
Forward collision avoidance: automatic emergency braking2743,492 mi
Suspension2434,000 mi
Structure: body2229,000 mi
Exterior lighting191,000 mi
Wheels1937,800 mi
Parking brake1249,000 mi
Visibility/wiper1136,000 mi
Structure1070,000 mi
Engine and engine cooling758,000 mi
Electrical system: instrument panel: speedometer/odometer690,003 mi
Power train: transfer case (4-wheel drive)661,000 mi
Seats513,000 mi
Firerelated476,000 mi
Power train: automatic transmission455,000 mi
Forward collision avoidance: adaptive cruise control3
Forward collision avoidance: warnings3
Seat belts344,000 mi
Service brakes, hydraulic374,407 mi
Fuel system, gasoline: storage: tank assembly2
Latches/locks/linkages: tailgate: latch plate250,000 mi
Tires: pressure monitoring and regulating systems224,000 mi
Visibility: sun/moon roof assembly250,000 mi
Electrical system: instrument cluster/panel150,000 mi
Electrical system: 12V/24V/48V battery1
Engine and engine cooling: engine: oil/lubrication186,000 mi
Equipment17,000 mi
Equipment: other: owners/service/other manual1
Exterior lighting: headlights130 mi
Lane departure: blind spot detection1
Power train: axle assembly: axle shaft144,000 mi
Power train: driveline: differential unit134,203 mi
Power train: driveline: driveshaft152,100 mi
Steering: linkages: knuckle: spindle: arm1170,000 mi
Structure: body: hatchback/liftgate158,000 mi
Structure: interior panels: dashboard122,000 mi
Suspension: multiple axle157,576 mi
Tires1
Trailer hitches130,000 mi
Vehicle speed control: cruise control140,500 mi
Visibility: defroster/defogger/hvac system169,000 mi
Visibility: windshield169,000 mi
Wheels: lugs/nuts/bolts/studs1

The 2015 model has roughly the same number of complaints as this one. The 2017 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

EA21002Desiccated Air Bag Inflator Rupture

Air bags: frontal: driver side: inflator module

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.