Known Recalls

Recall campaign · NHTSA 23V305000

Back over prevention: display function

Ford Motor Company filed this campaign with NHTSA on 2023-04-28.

Recall campaignNHTSA 23V305000

Back over prevention: display function

Component
Back over prevention: display function
Manufacturer
Ford Motor Company
Vehicles affected
523
Reported to NHTSA
2023-04-28
Owners notified
2023-07-27

Defect description

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

Manufacturer remedy

Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

3 model years across 1 models.

ModelYears on record
Ford Explorer2022 2021 2020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.