Known Recalls

Recall campaign · NHTSA 23V654000

Back over prevention: display function

Chrysler (FCA US, LLC) filed this campaign with NHTSA on 2023-09-28.

Recall campaignNHTSA 23V654000

Back over prevention: display function

Component
Back over prevention: display function
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
272,911
Reported to NHTSA
2023-09-28
Owners notified
2023-10-24

Defect description

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

7 model years across 3 models.

ModelYears on record
Ram 15002023 2022
Ram 25002024 2023 2022
Ram 35002023 2022

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.