Model year record

2024 Ram 2500

5 recall campaigns on file for this model year. 151 owner complaints on file.

Recalls

Recall campaignNHTSA 26V327000

Back over prevention: sensing system: camera

Component
Back over prevention: sensing system: camera
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
16
Reported to NHTSA
2026-05-21
Owners notified
2026-07-16

Defect description

Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Safety risk

A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

Recall campaignNHTSA 26V288000

Power train: automatic transmission: control module (TCM/PCM/TECM)

Component
Power train: automatic transmission: control module (TCM/PCM/TECM)
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
12,736
Reported to NHTSA
2026-05-07
Owners notified
2026-05-21

Defect description

Chrysler (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.

Safety risk

Loss of vehicle control increases the risk of a crash.

Manufacturer remedy

Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

Recall campaignNHTSA 24V199000

Air bags: frontal: driver clockspring/spiral cassette

Component
Air bags: frontal: driver clockspring/spiral cassette
Manufacturer
Chrysler (FCA US, LLC) (Stellantis)
Vehicles affected
38,164
Reported to NHTSA
2024-03-14
Owners notified
2024-04-11

Defect description

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety risk

An air bag that does not deploy in a crash can increase the risk of injury.

Manufacturer remedy

Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Recall campaignNHTSA 23V799000

Steering: steering control module

Component
Steering: steering control module
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
185,251
Reported to NHTSA
2023-11-28
Owners notified
2023-12-19

Defect description

Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety risk

Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.

Recall campaignNHTSA 23V654000

Back over prevention: display function

Component
Back over prevention: display function
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
272,911
Reported to NHTSA
2023-09-28
Owners notified
2023-10-24

Defect description

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Service brakes2410,000 mi
Electrical system2045 mi
Engine1738,000 mi
Power train13
Seat belts8
Air bags6
Forward collision avoidance: automatic emergency braking6
Unknown or other6
Back over prevention: warnings5
Visibility/wiper5
Exterior lighting412,000 mi
Forward collision avoidance: warnings4
Fuel/propulsion system4
Service brakes, hydraulic415,000 mi
Tires3
Back over prevention: rearview system braking2
Forward collision avoidance: adaptive cruise control2
Lane departure: blind spot detection2
Seats2
Steering250 mi
Suspension2
Tires: pressure monitoring and regulating systems24,100 mi
Tires: sidewall2
Tires: tread/belt224,681 mi
Vehicle speed control2
Visibility2

The 2023 model has about 1.5 times as many complaints as this one. The 2025 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.