Known Recalls

Recall campaign · NHTSA 23V675000

Power train: driveline: driveshaft

Ford Motor Company filed this campaign with NHTSA on 2023-10-06.

Recall campaignNHTSA 23V675000

Power train: driveline: driveshaft

Component
Power train: driveline: driveshaft
Manufacturer
Ford Motor Company
Vehicles affected
238,364
Reported to NHTSA
2023-10-06
Owners notified
2024-01-19

Defect description

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Safety risk

A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.

Manufacturer remedy

Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

3 model years across 1 models.

ModelYears on record
Ford Explorer2022 2021 2020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.