Known Recalls

Recall campaign · NHTSA 23V744000

Electrical system: instrument cluster/panel

General Motors, LLC filed this campaign with NHTSA on 2023-11-06.

Recall campaignNHTSA 23V744000

Electrical system: instrument cluster/panel

Component
Electrical system: instrument cluster/panel
Manufacturer
General Motors, LLC
Vehicles affected
60,154
Reported to NHTSA
2023-11-06
Owners notified
2023-12-04

Defect description

General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.

Safety risk

A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.

Manufacturer remedy

The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

3 model years across 3 models.

ModelYears on record
Buick Encore GX2024
Buick Envista2024
Chevrolet Trax2024

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.