Known Recalls

Model year record

2024 Chevrolet Trax

1 recall campaign on file for this model year. 252 owner complaints on file.

Chevrolet Trax, 2024–2026 generation
Pictured: the 2024–2026 generation. MercurySable99, CC BY-SA 4.0 · Wikimedia Commons

Recalls

Recall campaignNHTSA 23V744000

Electrical system: instrument cluster/panel

Component
Electrical system: instrument cluster/panel
Manufacturer
General Motors, LLC
Vehicles affected
60,154
Reported to NHTSA
2023-11-06
Owners notified
2023-12-04

Defect description

General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.

Safety risk

A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.

Manufacturer remedy

The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system6611,190 mi
Engine527,696 mi
Unknown or other25—
Exterior lighting17—
Power train15579 mi
Service brakes1220,000 mi
Visibility/wiper912,000 mi
Air bags711,000 mi
Engine and engine cooling641,000 mi
Steering51,000 mi
Forward collision avoidance: warnings4—
Fuel/propulsion system4—
Lane departure: assist4—
Vehicle speed control420,000 mi
Forward collision avoidance: adaptive cruise control3—
Seat belts3—
Lane departure: blind spot detection229,953 mi
Back over prevention11,000 mi
Electrical system: instrument cluster/panel137,357 mi
Equipment: electrical: radio/tape deck/CD etc.1—
Forward collision avoidance11,000 mi
Forward collision avoidance: automatic emergency braking1—
Fuel system, gasoline140,000 mi
Seats1—
Structure: body1—
Structure: body: door13,600 mi
Suspension1—
Tires1—
Visibility1900 mi
Visibility: defroster/defogger/hvac system1200 mi
Visibility: power window devices and controls110,000 mi

The 2025 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Other Chevrolet Trax model years

2026202520242022202120202019201820172016201520142013

All Chevrolet Trax recalls by year

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.