Recall campaign · NHTSA 24V151000

Structure: emergency: escape/egress/exit: latching/release system

Daimler Coaches North America filed this campaign with NHTSA on 2024-02-26.

Recall campaignNHTSA 24V151000

Structure: emergency: escape/egress/exit: latching/release system

Component
Structure: emergency: escape/egress/exit: latching/release system
Manufacturer
Daimler Coaches North America
Vehicles affected
111
Reported to NHTSA
2024-02-26
Owners notified
2024-04-05

Defect description

Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Tourrider Premium vehicles. The roof hatch handle may break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Safety risk

A broken handle could prevent or delay occupants from exiting the vehicle during an emergency, increasing the risk of injury.

Manufacturer remedy

Dealers will replace the handle, free of charge. Owner notification letters were mailed April 05, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 83.10T24281A.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

6 model years across 2 models.

ModelYears on record
Mercedes-Benz Tourrider Business2024 2023 2022
Mercedes-Benz Tourrider Premium2024 2023 2022

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.