Model year record

2023 Mercedes-Benz Tourrider Premium

4 recall campaigns on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 25V144000

Seats

Component
Seats
Manufacturer
Daimler Coaches North America
Vehicles affected
162
Reported to NHTSA
2025-03-05
Owners notified
2025-05-12

Defect description

Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2025 Mercedes Benz Tourrider Business and Premium transits buses. The fixate stop bracket on the driver's seat backrest may not be installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Safety risk

Without a fixate stop bracket, the backrest may fold forward during a crash and increase the risk of injury.

Manufacturer remedy

Daimler Coaches will inspect the driver's seat and install a fixate stop as necessary, free of charge. Owner notification letters were mailed May 12, 2025. Owners may contact Daimler Coaches at 1-416-624-3558. Daimler Coaches number for this recall is 91.10T25237A.

Recall campaignNHTSA 24V151000

Structure: emergency: escape/egress/exit: latching/release system

Component
Structure: emergency: escape/egress/exit: latching/release system
Manufacturer
Daimler Coaches North America
Vehicles affected
111
Reported to NHTSA
2024-02-26
Owners notified
2024-04-05

Defect description

Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Tourrider Premium vehicles. The roof hatch handle may break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Safety risk

A broken handle could prevent or delay occupants from exiting the vehicle during an emergency, increasing the risk of injury.

Manufacturer remedy

Dealers will replace the handle, free of charge. Owner notification letters were mailed April 05, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 83.10T24281A.

Recall campaignNHTSA 24V141000

Equipment adaptive/mobility

Component
Equipment adaptive/mobility
Manufacturer
Daimler Coaches North America
Vehicles affected
77
Reported to NHTSA
2024-02-23
Owners notified
2024-03-26

Defect description

Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Mercedes Benz Tourrider Premium vehicles equipped with BraunAbility wheelchair lifts. The outer barrier may deploy unexpectedly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

Safety risk

Unexpected outer barrier deployment may result in the platform not securely retaining the wheelchair, increasing the risk of injury to lift occupants.

Manufacturer remedy

Dealers will relocate the ground sensing pressure switch, free of charge. Owner notification were mailed March 26, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is TI 86.10T24282A.

Recall campaignNHTSA 23V893000

Equipment: recreational vehicle/trailer: 120/240 vac electrical system: receptacle

Component
Equipment: recreational vehicle/trailer: 120/240 vac electrical system: receptacle
Manufacturer
Daimler Coaches North America
Vehicles affected
66
Reported to NHTSA
2023-12-22
Owners notified
2024-02-13

Defect description

Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Tourrider Business and Premium coaches. The 120-Volt passenger outlets may not be secured properly, allowing them to detach.

Safety risk

A detached 120-Volt outlet can shock passengers, increasing the risk of injury.

Manufacturer remedy

Dealers will install a cavity socket and quadruple screw connection, free of charge. Owner notification letters were mailed February 13, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 54.10T23277A.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.