Known Recalls

Recall campaign · NHTSA 24V482000

Seats: front assembly: head restraint

Toyota Motor Engineering & Manufacturing filed this campaign with NHTSA on 2024-06-27.

Recall campaignNHTSA 24V482000

Seats: front assembly: head restraint

Component
Seats: front assembly: head restraint
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
11,418
Reported to NHTSA
2024-06-27
Owners notified
2025-02-14

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."

Safety risk

A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.

Manufacturer remedy

Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

6 model years across 4 models.

ModelYears on record
Lexus NX2025 2024
Lexus NX Hybrid2025 2024
Lexus RX2024
Lexus RX Hybrid2024

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.