Model year record

2024 Lexus NX

4 recall campaigns on file for this model year. 67 owner complaints on file.

Lexus NX, 2022–2026 generation
Pictured: the 2022–2026 generation. Wlb5V, CC BY-SA 4.0 · Wikimedia Commons

Recalls

Recall campaignNHTSA 26V162000

Back over prevention: software

Component
Back over prevention: software
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
144,200
Reported to NHTSA
2026-03-18
Owners notified
2026-05-15

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Safety risk

A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.

Recall campaignNHTSA 25V744000

Back over prevention: display function

Component
Back over prevention: display function
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
1,024,407
Reported to NHTSA
2025-10-30
Owners notified
2025-12-05

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Safety risk

A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

Recall campaignNHTSA 25V040000

Air bags: frontal: driver clockspring/spiral cassette

Component
Air bags: frontal: driver clockspring/spiral cassette
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
1,716
Reported to NHTSA
2025-01-29
Owners notified
2025-03-17

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety risk

A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

Manufacturer remedy

Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

Recall campaignNHTSA 24V482000

Seats: front assembly: head restraint

Component
Seats: front assembly: head restraint
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
11,418
Reported to NHTSA
2024-06-27
Owners notified
2025-02-14

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."

Safety risk

A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.

Manufacturer remedy

Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system17—
Unknown or other10—
Structure: body6—
Power train446,000 mi
Forward collision avoidance: warnings3—
Latches/locks/linkages: doors: latch3—
Service brakes3—
Back over prevention: sensing system: camera2—
Engine2—
Fuel/propulsion system2—
Vehicle speed control246,000 mi
Visibility/wiper2—
Back over prevention: warnings1—
Electrical system: instrument cluster/panel120,000 mi
Electrical system: 12V/24V/48V battery1—
Electrical system: adas: blindspot: sensors119,000 mi
Exterior lighting1—
Forward collision avoidance: adaptive cruise control1—
Forward collision avoidance: automatic emergency braking1—
Lane departure: assist1—
Lane departure: blind spot detection1—
Seats1—
Visibility: rearview mirrors/devices15,500 mi

The 2023 model has 3 times as many complaints as this one. The 2025 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Other Lexus NX model years

All Lexus NX recalls by year

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.