Known Recalls

Recall campaign · NHTSA 24V538000

Hybrid propulsion system

Chrysler (FCA US, LLC) filed this campaign with NHTSA on 2024-07-18.

Recall campaignNHTSA 24V538000

Hybrid propulsion system

Component
Hybrid propulsion system
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
3,606
Reported to NHTSA
2024-07-18
Owners notified
2025-03-06

Defect description

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.

Safety risk

A vehicle fire increases the risk of injury.

Manufacturer remedy

Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

3 model years across 1 models.

ModelYears on record
Chrysler Pacifica Plug-IN Hybrid2021 2020 2019

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.